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Frequently asked Questions
What is SMS Marketing?
Why Should I use SMS Marketing?
Who is SMS Marketing intended for?
Can you provide examples of merchant using SMS Marketing successfully?
Dashboard troubles: I cannot move the slider setting up an offer
See all 10 articles
Create a custom SMS rewards program
Customers sign up with a phone number
The marketing & promotions run automatically
Just scan to redeem the coupons.
You get performance results.
See all 7 articles
How do I set up my marketing programs?
What are the key fields to set up an offer?
How do I redeem SMS Marketing coupons?
How do I track the performance of my coupons?
Can I publish any of my offers to social media?
See all 22 articles
How do I start enrolling customers into my SMS marketing program?
How do I see my enrolled customers?
How are New & Returning Customers counted on the dashboard?
How do I make a Birthday entry for my customers?
My customer has not received an offer that was sent. What happened?
See all 16 articles
How do I start/stop weekly email reports?
How do I change my business email or update profile?
There is a mismatch between Clover Customers app and SMS Marketing?
The scanner is not working?
Why can I not add birthday the SMS popup?
See all 9 articles
Who owns customer data?
How can my customers unsubscribe from my marketing programs?
What the additional marketing flags in the SMS marketing app?
What does the SMS Marketing app cost?
Are there any other usage based fees?
Can I cancel anytime?
Can I get a multi location discount?
What happens when I send more SMS text messages than included in the plan?
Download In-store collateral
In Store marketing Collateral - Click to download PSD file
Download one pager collateral for SMS Marketing
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