Managing Offers

How do I set up my marketing programs?
Let’s start by talking about the various offer types you have at your disposal.   Sign up offer enables you to thank your customers for signing up to re...
Wed, 24 Jun, 2015 at 1:03 PM
What are the key fields to set up an offer?
Let us look at the ADD Offer template on Sign Up Offer offer.   Name your offer in the Title Description is where you enter more specifics The Amoun...
Wed, 24 Jun, 2015 at 1:07 PM
How do I redeem SMS Marketing coupons?
Customers will present you with a single-use QR code to redeem their offer. You can redeem it at your Clover Station. Tap on the SMS Marketing button on...
Wed, 24 Jun, 2015 at 1:08 PM
How do I track the performance of my coupons?
You will receive a weekly email providing you a summary view of the number of offers sent and offers redeemed. Your web dashboard will provide you det...
Wed, 24 Jun, 2015 at 1:09 PM
Can I publish any of my offers to social media?
All offers can automatically publish to your social media pages. Just connect your social accounts in the offer and it will be automatically published...
Wed, 24 Jun, 2015 at 1:10 PM
Can I have multiple offers of the same type?
There can only be one offer of each type. However you can create a new offer at any time. Creating a new offer of the same type will inactivate the cu...
Wed, 24 Jun, 2015 at 1:10 PM
How do I edit my offer?
Once an offer has been sent to customers, certain terms such as expiry date cannot be changed. You can however edit the title, terms and claim limits ...
Wed, 24 Jun, 2015 at 1:11 PM
How soon will the offers go out?
All SMS offers go out during 8AM-7PM so as to not incovenience the customer.    Sign up offer: Any customers that sign up to your marketing program past 7...
Wed, 19 Apr, 2017 at 10:43 AM
Are the Top Customer, Win Back and Punchcard offers one-time or evergreen offers?
The transacation based rewards like Top Customer, Punch card and Win Back offers are NOT one-time offers. Once you set them up they are evergreen for exampl...
Wed, 15 Jul, 2015 at 8:47 AM
How can I test a real SMS offer?
Launch the SMS Marketing app, create a signup offer. There are two ways to test this.. 1. Clicking on Test SMS will gen...
Wed, 13 Apr, 2016 at 12:02 AM