BuyFi

Frequently asked Questions 9

• What is UMarket?
• Why Should I use UMarket?
• Who is UMarket intended for?
• We want to use the "Food Orders Display" app on Clover. Does UMarket app sync orders?
• How does a Clover customer id link to customer credit cards & customer contact information?

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Download In-store-collateral 2

• In Store marketing Collateral - Click to download PSD file
• What is the best way to edit the marketing collateral?

Managing Offers 26

• How do I set up my marketing programs?
• What are the key fields to set up an offer?
• How do I redeem UMarket coupons?
• How do I track the performance of my coupons?
• Can I publish any of my offers to social media?

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Managing Customers 17

• How do I start enrolling customers into my marketing program?
• How do I see my enrolled customers?
• How are New & Returning Customers counted on the dashboard?
• How do I make a Birthday entry for my customers?
• My customer has not received an offer that was sent. What happened?

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Troubleshooting 5

• How do I start/stop weekly email reports?
• How do I change my email or update profile?
• Why can I not add birthday in the popup?
• Customers are not receiving my sign up offer
• Clover: There is also no Marketing Flag option during the time of purchase

Privacy 5

• Who owns customer data?
• Who owns the customer data?
• How can my customers unsubscribe from my marketing programs?
• Where can I find more information about your privacy policy?
• What are the Marketing Settings/ Loyalty flags in the Customer Edit screen?

Pricing 6

• How can I experience the service for FREE?
• Are there any other usage based fees?
• Can I cancel anytime?
• Can I get a multi location discount?
• What does it cost?

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Sales Collateral 1

• Download a 1 page sales colateral forUMarket?