Frequently asked Questions

Default solution folder, feel free to edit or delete it.

What is UMarket?
UMarket makes life simple for a small business by automating its rewards programs. It also makes life convenient for customers by getting rid of all physica...
Wed, 25 Feb, 2015 at 3:23 PM
Why Should I use UMarket?
UMarket is a complete sales and marketing automation software service for small businesses combining CRM, email marketing, offer redemptions and performance...
Wed, 25 Feb, 2015 at 3:52 PM
Who is UMarket intended for?
Any retail, service or restaurant type of business that markets to consumers will benefit from using UMarket's automated reward system to engage it...
Wed, 25 Feb, 2015 at 3:27 PM
We want to use the "Food Orders Display" app on Clover. Does UMarket app sync orders?
Yes. It does not matter what apps you use. As long as the orders, payments and customers are synced to Clover, the UMarket app will automatically remain in ...
Mon, 2 Nov, 2015 at 4:08 PM
How does a Clover customer id link to customer credit cards & customer contact information?
1. Every customer transaction in Clover is recorded with a unique customer ID  2.  If a customer transacts with a credit card, the credit card number ...
Tue, 2 Feb, 2016 at 12:03 PM
Can you provide examples of merchants using marketing automation successfully?
Showcased below are 2 businesses using the UMarket app. One is a Taco business and the other a Vape shop.  Example 1: Eatery/Restaurant 1...
Mon, 14 Mar, 2016 at 4:00 PM
Dashboard troubles: I cannot move the slider on my dashboard.
Web browser: Please switch to Chrome or Firefox for best performance. All versions of Internet Explorer are not completely supported by our system.
Tue, 12 Apr, 2016 at 12:11 PM
Can I use the UMarket application with 5 different locations so they sync together?
1. The app can be used such that the offers can be redeemed at any store. This works for custom, holiday and birthday offers. 2.  If the merchan...
Thu, 7 Jul, 2016 at 3:54 PM
Can you train our team and help set up our initial offers?
We can help you set up your ads/offers and also train you and your team over the phone. In order to avail phone support, please purchase a phone support t...
Mon, 15 Aug, 2016 at 10:37 AM