Troubleshooting

How do I start/stop weekly email reports?
Sign in to your web dashboard. Click on the drop down next to your business name to select Account Info. Click Preferences. Here you can subscribe or unsubs...
Wed, 25 Feb, 2015 at 7:46 PM
How do I change my email or update profile?
Login to the web dashboard. Click on the drop down next to your business name to select Account Info. Here you can make changes to your email address, busin...
Wed, 25 Feb, 2015 at 7:52 PM
Why can I not add birthday in the popup?
The SMS popup only collects information that is part of Clover's customer database - phone, email, name, etc., and syncs this collected information to ...
Wed, 18 Nov, 2015 at 1:03 PM
Customers are not receiving my sign up offer
   The Sign up offer is intended to be sent to "brand new" customers who visit your business "after" you have set up the sign up of...
Thu, 10 Dec, 2015 at 3:00 PM
Clover: There is also no Marketing Flag option during the time of purchase
The Marketing Allowed Flag should be turned on before it appears in the transaction flow. Here are steps to turn on the flag. Step 1 - Tap on Setup Ap...
Fri, 22 Jan, 2016 at 2:52 PM