Managing Offers
1. Existing customers (i.e. customers who existed prior to setting up the Sign Up offer) will not receive Sign Up Offers. Only new customers created a...
Wed, 21 Oct, 2015 at 1:15 PM
You will see a number under Sent only when customers have maxed out all the punches in a punch card and the offer has been sent. If you click under Of...
Tue, 21 Jul, 2015 at 11:48 AM
1. When upgrading to the Plus tier on UMarket, the rewards that were sent previously with the Essential tier will comtinue to work. Newly created offer ...
Mon, 6 Jul, 2015 at 11:16 PM
Loyalty rewards are currently setup on a per location basis. In a
multi-location setup, an offer can be redeemed at any of the
location. Ho...
Tue, 11 Aug, 2015 at 4:38 PM
The UMarket base tiers FREE 100 and the ESSENTIAL tier are email based. But if the merchant upgrades to the higher tiers they can
send out both email + SM...
Mon, 17 Aug, 2015 at 11:09 AM
Redeemed and validated are
two separate actions and shown as below to the
merchants. A customer simply viewing a coupon does not trigger re...
Fri, 4 Sep, 2015 at 4:50 PM
Below are steps to create a new punch card offer. Please note once you create an offer, you cannot change the number of punches to earn a reward. You can ho...
Wed, 14 Oct, 2015 at 8:54 AM
1. Log in to your Clover dashboard.
2. Click on the installed app to start UMarket
3. On the dashboard; Select Marketing and you will...
Wed, 14 Oct, 2015 at 1:45 PM
Valid coupon QR code should be scanned smoothly and the discount should be applied seamlessly with the order. If you still find difficulties, please check ...
Wed, 28 Oct, 2015 at 8:51 AM
Yes, you can send just a message...
1. Create a custom offer
2. Target to any group of customers you define
3. Upload an image. Does ...
Wed, 28 Oct, 2015 at 8:58 AM