Managing Offers

How do I set up my marketing programs?
Let’s start by talking about the various offer types you have at your disposal.   Sign up offer enables you to thank your first time/new customers and e...
Tue, 25 Aug, 2015 at 11:03 PM
What are the key fields to set up an offer?
Let us look at one offer template.   Name your offer in the Title Description is where you enter more specifics The Amount field allows you to set y...
Tue, 25 Aug, 2015 at 11:04 PM
How do I redeem a UMarket offer?
Customers will receive the offer via email.  To redeem the code: 1. Tap on Show Code to reveal the promo code  2. Highlight and copy to your clipboard...
Tue, 25 Aug, 2015 at 11:05 PM
How do I track the performance of my coupons?
You will receive a weekly email providing you a summary view of the number of offers sent and offers redeemed. Your UMarket app dashboard will provide you d...
Tue, 25 Aug, 2015 at 11:06 PM
Can I publish any of my offers to social media?
All offers can automatically publish to your social media pages. Just connect your social accounts in the offer and it will be automatically published to yo...
Tue, 25 Aug, 2015 at 11:06 PM
Can I have multiple offers of the same type?
There can only be one offer of each type. However you can create a new offer at any time. Creating a new offer of the same type will inactivate the current ...
Tue, 25 Aug, 2015 at 11:07 PM
How do I edit my offer?
Once an offer has been sent to customers, certain terms such as expiry date cannot be changed. You can however edit the title, terms and claim limits a...
Tue, 25 Aug, 2015 at 11:07 PM
Are the Top Customer, Win Back and Punchcard offers one-time or evergreen offers?
The transacation based rewards like Top Customer, Punch card and Win Back offers are NOT one-time offers. Once you set them up they are evergreen for exampl...
Tue, 25 Aug, 2015 at 11:08 PM
How soon will the offers go out?
All offer emails go out during 7AM-10PM.    Sign up offer: Any customers that sign up to your marketing program past 10 PM will receive their offer emai...
Tue, 25 Aug, 2015 at 11:08 PM
How can I test a real offer?
1. Create a signup offer 2. Start an order, sign up and create an email account as part of the ordering process 3. You should see the email you sig...
Tue, 25 Aug, 2015 at 11:11 PM